Privacy Policy
This Policy describes the management of personal information on the Ecobranch website. At Ecobranch, we guarantee that your privacy will be protected. We explain how and when we collect, use, disclose, and protect your information when you visit our Website [www.ecobranches.com]. This Policy articulates our attitudes and practices regarding personal data collection and usage. Ensure to read it carefully.
1. Information We Collect
While visiting our Site, we may collect the following types of information from you:
- Personal Payments: This covers your full name, email address, telephone number, shipping and billing addresses, payment information, and any other details collected during checkout, account registration, or communication with us.
- Non-Personal Payments: We gather information about how and where you connect to us. Such info includes device type, browser type, IP address, browsing behavior, and other specialized data retrieved utilizing cookies and similar technologies.
- Transaction Data: Includes purchases and returns made by you and your subsequent activity on the Site.
- Customer Support Communications: Any messages, comments, or questions directed to the support team.
2. How We Use Your Information
The information collected can be used for the following range of activities:
- To process and fulfill orders
- To enhance our services and tailor your shopping experience according to your purchase and browsing history.
- To contact you about your orders, promotions, and other relevant information.
- Manage security measures to avert fraud and misuse of transactions.
- Enhance the analytics and browsing experience of our Site.
- Attend to compliance needs as dictated by laws and regulations.
3. Information Disclosure Policy
Personal data is not sold nor rented out to anyone. It may, however, be disclosed to:
- Third Parties – Firms like payment processors, shipping agencies, marketing service providers, and IT support vendors are included as they assist us in our operations.
- Legal Purposes – Must comply with the law to enforce policies or protect jurisdiction and assets.
- Incorporated Businesses—Personal information is shared with other assets during a merger, acquisition, or public sale.
4. Our Site's Policy Regarding Cookies and Tracking Technologies
Cookies and tracking technologies, such as Google Analytics, are used throughout the Site to enhance users' experiences, recall their preferences, and analyze user traffic. Users need to manage their cookies and tracking preferences through their browser settings.
5. Security Policy
Your data will be kept confidential, and industry-specified security measures will be used to protect personal information from loss, misuse, unauthorized access, or alteration. However, it is worth noting that no means of transmitting information via the Internet is secure; hence, absolute safety cannot be guaranteed.
6. Your Rights and Choices
Here are the rights associated with your data:
- Access and Update: You may check your profile information and edit it as you wish within the specified boundaries of your account settings.
- Deletion: Your data can be deleted upon request, subject to legal and business constraints.
- Marketing Preferences: You may stop receiving marketing emails by clicking on the "unsubscribe" link embedded within the Email.
- Data Restriction and Objection: Under specific conditions, you may restrict or protest the processing of your data.
- Cookies Control: You can turn off cookies by changing your browser settings, which will prevent some data from being collected.
7. Retention of Information
We keep personal data only for the period necessary to achieve the objectives set in this Policy, fulfill legal obligations, settle disputes, and carry out our contractual obligations.
8. Third-Party Links
Our Site may contain links to websites that do not belong to us. Such websites have their own privacy policies, and we are not liable for their policies. We suggest you examine these policies before providing any personal details.
9. Children's Privacy
Our Site is not designed for children under 13. We do not, on purpose, obtain personal information from children. If we discover that we have gathered this information by accident, we will work to remove it.
10. Changes to This Policy
We may revise this Privacy Policy at our discretion. Modifications will be made on this page with the new effective date. We invite you to read this Policy regularly to learn how we handle your information.