Shipping Policy
EcoBranches is focused on providing seamless shopping experiences for customers. This policy describes the terms of shipping for purchases made on our website [www.ecobranches.com]. Please read the information below in its entirety.
1. Shipping Policy
1.1 Processing Time
- Orders are executed within 7 to 10 business days, and weekends and holidays are not included.
- Please check your Email. After your order has been shipped, you will receive confirmation emails, including your tracking details.
1.2 Shipping Methods and Costs
- We provide essential and urgent shipping.
- The shipping costs will be determined at checkout after you provide your location and preferred shipping option.
1.3 Estimated Delivery Time
- For standard shipping, the expected delivery time is 7 to 10 business days.
- There may be delivery delays due to various circumstances like adverse weather conditions or delays from the carrier.
1.4 International Shipping
- We ship to specific international locations. The shipping costs and times differ according to the destination.
- It is the customers' responsibility to deal with their country's tax and customs duties.
1.5 Order Tracking
- You will receive a tracking number once the order is shipped.
- Please contact our customer care service if you have any problems tracking orders.